---
title: "Shared inbox"
description: "A team inbox in three panes: views with counts, conversations with unread and assignee, and the thread with notes, assign, snooze and close."
plan: Pro
docs: https://ui.edbn.me/docs/blocks/shared-inbox
---

# Shared inbox

A team inbox in three panes: views with counts, conversations with unread and assignee, and the thread with notes, assign, snooze and close.

Views (Inbox, Assigned to me, Unassigned, Snoozed, Closed) keep live counts. The list shows each customer, subject, last line, time, an unread dot and the assignee's initials; opening one marks it read. The thread mixes customer and staff messages with internal notes, set in a muted panel only the team sees, and lines saying who assigned, snoozed or closed it. Assign picks a teammate, Snooze offers later today, tomorrow or next week, and Close moves to the next conversation. The composer switches between Reply and Note, sends with ⌘ Enter and says when it's empty. j and k move between conversations and e closes one, bound on the block and ignored while typing. Below 896px the views become a select, and below 672px the list comes first and the thread opens over it with Back (or Escape).

A Pro block built on Base UI and Tailwind CSS v4.

## Installation

This is a Pro item. Once per project, create a token at https://ui.edbn.me/dashboard/tokens, put it in `.env.local` as `EDBN_TOKEN`, and add the registry to `components.json`:

```json
{
  "registries": {
    "@edbn": {
      "url": "https://ui.edbn.me/r/{name}.json",
      "headers": { "Authorization": "Bearer ${EDBN_TOKEN}" }
    }
  }
}
```

Then install:

```bash
npx shadcn@4.19.0 add @edbn/shared-inbox
```

## Dependencies
- npm: lucide-react@^1.33.0
- edbn: edbn-base, avatar, button, dropdown-menu, empty, item, kbd, label, select, spinner, text-link, textarea, toggle-group

## Source

The source is part of Pro (https://ui.edbn.me/pricing). The install above adds it to the project, ready to edit.

## More workspace blocks

All 6, with install commands: https://ui.edbn.me/docs/blocks/workspace (Markdown: https://ui.edbn.me/docs/blocks/workspace.md)

## For agents
- Base theme, once per project: npx shadcn@4.19.0 add https://ui.edbn.me/r/edbn-base.json
- MCP server with search, items, examples and source: https://ui.edbn.me/mcp
- Every page and item: https://ui.edbn.me/llms.txt